Computer Operator

Executes application job procedures as required to accomplish assigned work completely and accurately according to established department procedures.
CORE

Employee demonstrates the ability to submit, run, and control the various application jobs so that they will be executed in the correct sequence at the right time and produce the results required. Logs are checked for successful completion and correct personnel are notified of abnormal conditions.

Operates various computer hardware to accomplish assigned work.
CORE

Employee demonstrates the ability to correctly operate computer hardware necessary to perform all documented job procedures.

Performs routine operating system support including, but not limited to, backups and restores, file transfers, and queue maintenance.
CORE

Employee demonstrates the ability to submit, run and control various system jobs so that they will be executed in the correct sequence and at the right time and produce the results required. Logs are checked for successful completion and correct personnel are notified of abnormal conditions.

Monitors computer equipment performance.
CORE

Abnormal conditions are promptly discovered and the appropriate personnel or vendors are notified.

Documents job policies and procedures. Evaluates current procedures for accuracy and relevance.
CORE

Job policies and procedures are documented and kept up-to-date to reflect current practices.

Provide help desk coverage .
CORE

The help desk line is answered promptly, the call recorded properly, and the request assigned to the appropriate personnel.

Maintains a neat, uncluttered, and safe computer room environment
CORE

Computer room is free from empty cartons, spare hardware and supplies. Documentation and computer logs are readily available.

Uses available technology to support efforts as needed.
SUPPORTING

Possesses adequate knowledge of all pertinent software/systems necessary to perform duties efficiently.

Other related duties as assigned.
SUPPORTING

Additional duties are performed in a timely and accurate manner.

Required Education and/or Experience/Knowledge: High school diploma or equivalent required. Post high school education preferred but not required. Some related computer (PC, mini or mainframe) experience required.

Requires Skills:

Familiarity with standard QUERY keyboard.
Ability to follow complex written instructions.
Excellent communication skills, both written and oral.
Ability to lift and carry a minimum of 40 lbs.
Basic keyboarding skills.

This position reports to: Business Systems Manager