Clerk I - RCD Support

Provide general clerical support to the RCD, including filing, copying, phone/e-mail support, correspondence, etc. Core

All clerical tasks are handled in an efficient, timely and accurate manner.

Provide carrier-related support including processing invoices/ credits, tracking supplies, auditing route lists, supporting communications to carriers, processing contracts, etc. Core

Processing of carrier-related services is complete, timely and accurate.

Answers internal and external customer inquiries and concerns. Core

Conducts necessary follow-up to ensure completeness and customer satisfaction.

Performs redeliveries and covers down routes as needed. Support

Redeliveries are made in a timely manner.

Assists in general upkeep of the RCD. Support

RCD is kept neat and organized in order to promote efficient work.

Performs other related duties as assigned.

Additional related duties are performed as assigned in a timely manner.

Required Education and/or Experience/Knowledge: 1 year of successful clerical experience preferred, with HS diploma or equivalent.

Requires Skills: Fundamental math skills. Organized and detail oriented; excellent phone skills, computer literacy. Valid driver’s license, proof of insurance and use of reliable vehicle required. Early morning and weekend hours required.

This position reports to: Circulation Area Manager